Customer Service Representative German

Tiel | Customer Service | Klantenservice | German | Grill | BBQ | Hybrid | 40 hours | 1044333

Your new role
Are you passionate about helping customers and you would like to have a client support role, where you advise clients from Germany (B2B) about BBQ and grill products? Besides handling phone calls and mails, you will register complaints in Freshdesk and create orders in Microsoft Dynamics. Due to the technical support about the products, you will be an expert in BBQ within a few months. In this position you have the opportunity to work 50% from the office and 50% from home.

What you need to succeed
The ideal candidate has great communication skills, speaks fluent German and Dutch and has experience in a client support position. It is important to be familiar with the Microsoft Office package, experience with MS Dynamics or another ERP system is a nice plus. You have strong organisational and team skills with ability to meet changing priorities in a fast-paced environment, multi-task and meet deadlines. Are you available for minimum of 32 hours a week, you are solution oriented and customer friendly? Apply now!

About the company
Our client is the largest privately-owned manufacturer of fireplaces, grills, and gas furnaces in North America. In the Netherlands they have a logistics centre and warehouse, around 85 people working within the company. They are located in Tiel, and they have a hybrid working culture. In the Customer Experience team, there are 33 people from all over the world. You will work in an international, dynamic and very friendly environment. There will be Friday drinks, family events and team building activities.

Apply immediately

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Alexandra Atadi now - 0621181861. If this job isn't quite right for you but you are looking for a new position, please contact Alexandra for a confidential discussion on your career. #1044333
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Job Type
Retail & Consumer Goods
Office Support
2900 EUR based on 40 hours

Talk to a consultant

Talk to Alexandra Atadi, the specialist consultant managing this position, located in Amsterdam
Hays Amsterdam, H.J.E. Wenckebachweg 210

Telephone: 0621181861