Klundert | Customer Support | Service Desk | English | EMEA | Fulltime | Fixed term | 1044587
Your new role
The goal of the Service Desk team is to provide first class service to the internal customers of the EMEA hub. The Service Desk employee is the first point of contact for the internal clients. In case of questions or requests, the internal clients contact the Service Desk in order to resolve the issue or to get information. The Service Desk will provide information and solutions. Much of the time, you have close contact with various internal departments or you contact external suppliers to investigate and resolve. Besides answering telephone calls and e-mails, the Service Desk is responsible for monitoring orders, checking the stock availability and performing order related administrative tasks, such as updating prices and entering orders / returns.
What you need to succeed
To be successful in this role, we expect a minimum education level of MBO4 / HBO and at least 1 year relevant work experience in a relevant position.
Your English language skills are excellent. Other languages such as Dutch or French are considered as a plus. Experience with an ERP system is expected.
We are looking for candidates who are service oriented, proactive and communicative strong. Furthermore, you are solution driven and accurate.
What you get in return
This role concerns a fulltime position from Monday to Friday. The Service Desk is manned from 8.00h to 18.00h. The exact working hours are set in mutual agreement with the team.
Besides an excellent salary you will have 26 holidays. The position is for the long term.
You will receive the contract from the company itself. You will have the chance to make the difference.
About the organisation
The organisation has worldwide more than 1500 employees and is active in the Technical branch. At the location in Klundert, there are around 50 employees working. Here is the service hub located for the EMEA region where you will be working for. The company is growing and stimulates ambitious professionals to develop and implement ideas. The working environment is international and informal. More information about the company will be provided during a personal conversation.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us Cansu Tekin via 06-21426495. #1044596
Talk to a consultant
Talk to Nikki Verkooijen, the specialist consultant managing this position, located in Tilburg