Yardi Specialist

Yardi specialist, finance, yardi, it , information technology, Netherland, international,

function

The Yardi Specialist is responsible for maintaining Yardi Voyager across the Australian business including platform security, ticket resolution and escalation, training, performance, assisting with continuous improvement projects and data uniformity. This role will act as a liaison between Property Management, Finance and the Enterprise Architecture team to provide a centralised resource to manage the Yardi platform.

profile

  • Experience with property management or corporate real estate systems (highly desired).
  • Experience with financial systems (e.g. SAP, MRI, JD Edwards).
  • 2+ years’ experience with system administration.
  • Strong customer service orientation.
  • Excellent written and oral communication skills.
  • Excellent listening interpersonal skills.
  • Ability to be collaboratively and work across functional boundaries.
  • Ability to communicate in both technical and non-technical language.
  • Ability to conduct research into application issues.
  • Highly self motivated and directed.
  • Excellent attention to detail.
  • Ability to effectively prioritise and execute tasks in high pressure environments.


What are you going to do

  • Train end users and maintain training documentation.
  • Work with business units to develop procedures and documentation.
  • Manage security permissions and security groups.
  • Remain up to date with latest releases and known issues
  • Report on Yardi cases and tickets and provide timely resolutions.
  • Create new users and maintain employee details
  • Conduct regular key stakeholder meetings
  • Manage out of office requirements
  • Provide system control and audit reporting to key management
  • Attend user group and professional development meetings and conferences to actively contribute to the advancement of the platform.
  • Ensure business requirements are met by the platform
  • Facilitate the design of custom reports and/or tools
  • Work with a select group of vendors, and manage vendor support
  • Oversee platform consistency across the AU business including;
    • Upgrade paths
    • Data uniformity
    • Escalation processes
    • Data governance
    • Platform security
    • Training
    • Reporting
  • Manage the evaluation, architecture, implementation and training of Yardi updates.
  • Identify process and system improvements and implement solutions to improve efficiency and internal customer satisfaction
  • Project management of delegated projects and assistance with all Yardi projects across the business


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Riepilogo

Tipologia di lavoro
Tempo indeterminato
Settore
Techniek & Internet
Sede di lavoro
Amsterdam
Divisione
Technology
Retribuzione
in overleg
Rif:
1042955

Consulente di riferimento

Il Consulente Rosita Akkerman, è il nostro esperto che gestisce questa opportunità di lavoro, con sede a Amsterdam
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